Privacy Policy

Introduction

We are committed to protecting your personal data and maintaining transparency about how we collect, use, store, and protect it. This Privacy Policy explains our practices in simple terms.

Purpose of the Privacy Policy

This policy aims to inform you about your data rights and how we handle your personal information when using our platform. It is a clear guide on what to expect from us regarding your data.

Scope of Application

This Privacy Policy applies to all users who register with Pokiez Casino, including those who use our services or access our website. By using our site and services, you agree to the terms outlined in this policy.

Consent Clause

By using our platform, you consent to the practices described in this Privacy Policy regarding your personal data.

Data We Collect

We collect various types of data from users:

Personal Information: name, email address, date of birth, physical address, etc.
Account Info: username, password, payment details
Technical Data: device information, IP address, browser type, cookies
Usage Data: site activity, login logs, game interactions

How We Use Your Data

We use the collected data in the following ways:

Creating and managing accounts
Processing deposits and withdrawals
Providing customer support
Bonus eligibility and responsible gambling monitoring
Improving the site and personalizing the user experience
Fulfilling legal and regulatory obligations

Cookies and Tracking

Cookies are small files stored on your device to help us remember you, track activity, or display personalized content. We use three types of cookies:

Essential: necessary for basic functionality
Analytics: helps us understand usage patterns
Marketing: targets advertisements based on interests

You can manage or disable cookies by adjusting your browser settings.

Legal Basis for Processing

We process user data based on the following grounds:

Contractual necessity: (e.g., account creation)
Legal obligations: (e.g., anti-money laundering regulations)
Legitimate interests: (e.g., improving user experience)
User consent: (explicit opt-in)

Data Sharing and Disclosure

We may share your data with third-party services, such as payment processors or gaming providers. Personal data is not sold to third parties. We will disclose information where legally required.

Data Storage and Retention

Personal data is retained for a period necessary to fulfill contractual obligations or comply with regulatory requirements. Data is securely stored using industry-standard practices.

Security Measures

We maintain robust security measures:

SSL encryption
Access controls and authentication processes
Monitoring for unauthorized access

Your Rights

You have the following rights under data protection laws:

Access, update, or delete your data
Withdraw consent or object to processing
Contact us at [email protected] to exercise these rights

International Data Transfers

We may transfer personal data outside of your country or the EEA. In such cases, we implement safeguards like Standard Contractual Clauses.

Third-Party Services

External links or services have their own privacy policies, which are not our responsibility. When accessing third-party content, please review the relevant policy to understand how your data may be used.

Policy Updates

This Privacy Policy may be updated to reflect changes in legislation or best practices. Continued use of our platform implies acceptance of the new terms.