Terms and conditions

Introduction

These Terms and Conditions ("Terms") govern the use of Pokiez Casino's online services, including but not limited to, gaming, deposits, withdrawals, bonuses, and promotions (collectively referred to as the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

The Service is intended for individuals who are 18 years or older and are allowed to operate in Australia.

Pokiez Casino reserves the right to modify, change, suspend, or discontinue any aspect of the Service at its sole discretion without prior notice.

Account Registration

Eligibility: To register for an account with Pokiez Casino, you must provide accurate and complete personal details, including your name, email address, country of residence, and date of birth. You are required to be at least 18 years old and be allowed to operate in Australia.

KYC and Verification Requirements: After registration, you may be asked to verify your identity through a Know Your Customer (KYC) process, which may include providing identification documents.

Responsibility for Account Security: It is your responsibility to maintain the confidentiality of your account login credentials and contact information.

Deposits and Withdrawals

Accepted Payment Methods: Pokiez Casino accepts various payment methods, including Visa/Mastercard, Bank Transfer, and Bitcoin/USDT.

Minimum and Maximum Limits: The minimum deposit amount is $20, while the maximum limit varies depending on the chosen payment method.

Processing Times and Fees: Deposits are processed instantly, with no fees applicable. Withdrawals may take up to 24-48 hours for processing, depending on the chosen withdrawal method.

Anti-Money Laundering Policy: Pokiez Casino adheres to the principles of anti-money laundering (AML) and combats terrorism financing in accordance with all applicable laws and regulations.

Bonuses and Promotions

How Bonuses Are Credited: Bonuses are credited automatically upon meeting the promotional terms, which may include making a deposit or completing specific gaming activities.

Wagering Requirements: All bonuses and free spins come with wagering requirements that must be met before any winnings can be withdrawn.

Expiry and Abuse Clauses: Bonuses and promotions have an expiration date and may be subject to abuse clauses, including but not limited to, bonus stacking, arbitrage, or other forms of unfair advantage.

Gameplay and Fairness

RNG Usage: Pokiez Casino uses a Random Number Generator (RNG) to ensure fair and unbiased gaming outcomes.

Game Malfunctions: In the event of a game malfunction, all bets may be voided, and any winnings forfeited.

Limits on Play and Responsible Gaming Tools: Players can set deposit limits, take time-outs, or self-exclude using Pokiez Casino's responsible gaming tools.

Responsible Gambling

Self-Exclusion Options: You may choose to self-exclude from the Service for a specified period or permanently.

Deposit, Wager, and Session Limits: Players can set deposit limits, wagering limits, and session limits to maintain responsible gaming practices.

Help and Support Links: Pokiez Casino provides links to responsible gaming resources, including Gamblers Help (1800 858 858) and Gambling Help Online.

Prohibited Activities

Bonus Abuse: Engaging in bonus abuse, including but not limited to, bonus stacking, arbitrage, or other forms of unfair advantage is strictly prohibited.

Fraud, Collusion, or Manipulation: Any form of cheating, fraud, collusion, or manipulation will result in the immediate closure of your account and forfeiture of any winnings.

Use of Bots or Automated Systems: Using automated systems to place bets or play games is strictly prohibited.

Account Suspension and Closure

Voluntary Account Closure: You may close your account at any time by contacting Pokiez Casino's support team.

Breach of Terms: If you breach these Terms, Pokiez Casino reserves the right to suspend or close your account without prior notice.

Inactivity and Dormant Accounts: Accounts that remain inactive for an extended period may be considered dormant and subject to closure.

Privacy and Data Protection

Information Collected: Pokiez Casino collects personal data, including but not limited to, name, email address, country of residence, and date of birth.

Use and Storage of Personal Data: We use your personal data to provide the Service and comply with relevant laws and regulations.

GDPR Compliance (if applicable): As a global operator, Pokiez Casino complies with the General Data Protection Regulation (GDPR) in relation to processing personal data.

Limitation of Liability

Losses: Pokiez Casino is not responsible for any losses or damages resulting from game malfunctions, system errors, or other technical issues.

System Errors: In the event of a system error, all bets may be voided, and any winnings forfeited.

Third-Party Links: Pokiez Casino is not responsible for any links to third-party websites or services that may appear on our website.

Amendments and Updates

Right to Modify the Terms: Pokiez Casino reserves the right to modify these Terms at its sole discretion without prior notice.

Notification of Changes: We will notify you of any significant changes to these Terms, but it is your responsibility to regularly review this page for updates.